Connekta Solutions ("Connekta Solutions," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit a form, or communicate with us by phone, email, or text message. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including: Name, Email address, Mobile phone number, Business name, Service interest details, Any other information you submit through our forms, chat, phone calls, email, or text messages. We may also collect certain technical information automatically when you interact with our website, such as: IP address, Browser type, Device information, Pages visited, Date and time of access, Referring website or source

2. How We Use Your Information

We may use the information we collect to: Provide, operate, and improve our services, Respond to inquiries and support requests, Send appointment reminders, service updates, and account-related communications, Send marketing and promotional messages where permitted and where you have provided the appropriate consent, Maintain records of your communication preferences, Comply with legal obligations, Protect our rights, users, and business operations

3. Text Messaging and SMS Communications

If you provide your mobile phone number and opt in to receive text messages from Connekta Solutions, you agree to receive conversational, informational, transactional, or promotional text messages from us, depending on the nature of your relationship with us and the consent you provided. Carriers and messaging providers generally require clear disclosure of message purpose, frequency, help instructions, opt-out instructions, and possible message and data rates.

Message frequency: Message frequency may vary.

Message and data rates: Message and data rates may apply.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from that specific program unless you opt back in again. Standard opt-out keywords such as STOP are commonly required in A2P messaging programs.

Help: For help, reply HELP to any message or contact us at [support email] or [support phone number]. Help instructions are commonly required as part of campaign disclosures.

Consent: We only send text messages to individuals who have provided the appropriate consent to receive them. A2P programs are expected to obtain consumer consent before sending messages.

No sale or sharing of mobile data for marketing:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, messaging platform providers, phone companies, and other service providers who help us deliver our text messages. This is the kind of non-sharing language major messaging providers specifically call for in a compliant privacy policy.

4. How We Share Information

We do not sell your personal information.

We may share your information only as necessary in the following situations: With service providers who help us operate our website, CRM, communications systems, and business operations. With SMS platform providers, carriers, and vendors as necessary to deliver text messages. When required by law, regulation, legal process, or governmental request. To protect our rights, safety, property, or users. In connection with a merger, acquisition, or sale of business assets. Any third parties we use are expected to handle information only as needed to provide services on our behalf.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices

You may choose not to provide certain personal information, but that may limit your ability to use some of our services. You may also: Opt out of marketing emails by using the unsubscribe link in the email, Opt out of text messages by replying STOP. Contact us to update or correct your information

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website or services after changes are posted means you accept the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

Connekta Solutions - [email protected]